New Notification Setting: Customers can now choose “Both” SMS and Email

Some customers struggle to consistently receive the reminder texts to order via SMS due to some filtering. Now, customers don’t have to completely switch over to Email notifications if they’re in this situation. They can receive both!

To edit a customer’s settings, navigate to the profile and then to their “Plan Settings” page. From there, you’ll see a brand new option for “Both SMS And Email” under notification preferences.

This means that whenever the customer receives an automated order reminder (whether it’s the two reminders, or the receipt, or a prompt to re-enter payment), then the customer will receive an email in addition to a text message.


Bottle is the best way for meal prep businesses to sell to their customers week after week. Combining a simple text-based CRM with powerful subscription, e-commerce, and marketing tools, Bottle helps you grow your revenue, retain customers, and keep your cool.

New “Has Skipped X Times In A Row” filter for the rules

You can now add an IF to your rules to find out if a customer has skipped X many times in a row.

Using a Scheduled Rule, you could cancel any customers’ plans who have skipped for four straight weeks without placing an order. Or, you could retarget those customers with a special discount code.

Here is a help article explaining how to automatically cancel customers after the skip X number of times: https://help.sendbottles.com/article/126-scheduled-rule-if-a-customer-has-skipped-x-times-then-cancel-their-subscriptions


Bottle is the best way for meal prep businesses to sell to their customers week after week. Combining a simple text-based CRM with powerful subscription, e-commerce, and marketing tools, Bottle helps you grow your revenue, retain customers, and keep your cool.

Video: How to automatically message customers who abandon their cart. (Webinar Recording from June 7)

For those who missed last Friday’s webinar, here’s a recording:

What: A webinar about building some different rules to automatically message customers who abandon their cart.
When: This Friday, May 31st, at 2pm EST.
Recording: https://zoom.us/recording/share/Q_zdLa1d584u2vlXB9x0kYzTTwXCbrXI48Us2kpQIxSwIumekTziMw


Bottle is the best way for meal prep businesses to sell to their customers week after week. Combining a simple text-based CRM with powerful subscription, e-commerce, and marketing tools, Bottle helps you grow your revenue, retain customers, and keep your cool.

Link directly to a full Menu Preview

One goal of the merchant landing page is to let customers have access to all the information they need to sign up without having to click a bunch of different links.

On your Bottle landing page, your menus appear as simple dropdowns to let the customer know what’s available.

But what if you want to give more information? What if you want to show your entire menus – secondary descriptions and all – to the customer?

Now, you can link directly to the menu for each plan. Here’s how:

  1. Navigate to your Dashboard -> Subscriptions tab.
  2. Click either “Show” next to a subscription or the subscription name itself.
  3. You’ll now see a “View Menu link” line at the bottom of the main subscription info box
  4. If you copy and paste that link, you can put this anywhere you’d like – on your marketing site, on social media, wherever! – and this link will take customers to a page where they can view all the details of what’s available and then create an order.

Bottle is the best way for meal prep businesses to sell to their customers week after week. Combining a simple text-based CRM with powerful subscription, e-commerce, and marketing tools, Bottle helps you grow your revenue, retain customers, and keep your cool.

Upcoming Webinar: “How to send scheduled messages to individual contacts and groups of contacts”

What: A webinar about how to create and send scheduled messages to different customers.
When: This Friday, June 7th, at 2pm EST.
Where: On Zoom! Signup here: https://zoom.us/webinar/register/WN_mF61fywwTt6IOGcA3RWlHA

Have you ever wanted to send a scheduled message out to everyone getting delivery this week? Or perhaps everyone who has a “new customer” tag? Or would you like to send a follow-up text to a specific customer? We will show you how!

If you miss the live webinar, we’ll post the recording right here on the Bottle Blog.

To signup for the webinar, go here: https://zoom.us/webinar/register/WN_mF61fywwTt6IOGcA3RWlHA


Bottle is the best way for meal prep businesses to sell to their customers week after week. Combining a simple text-based CRM with powerful subscription, e-commerce, and marketing tools, Bottle helps you grow your revenue, retain customers, and keep your cool.

Video: How to setup abandoned cart retargeting rules (Webinar Recording from 5/31)

For those who missed last Friday’s webinar, here’s a recording:

What: A webinar about building some different rules to automatically message customers who abandon their cart.
When: Last Friday, May 31st, at 2pm EST.
Recording: https://zoom.us/recording/share/qX9kiluEyO5t-2L01MWux4FGbs-7F9oOngjQPjEF8G6wIumekTziMw


Bottle is the best way for meal prep businesses to sell to their customers week after week. Combining a simple text-based CRM with powerful subscription, e-commerce, and marketing tools, Bottle helps you grow your revenue, retain customers, and keep your cool.

Upcoming Webinar: “How to automatically message customers who abandon their cart.”

What: A webinar about building some different rules to automatically message customers who abandon their cart.
When: This Friday, May 31st, at 2pm EST.
Where: On Zoom! Signup here: https://zoom.us/webinar/register/WN_PWG9yQiARraMSiKgPpFmTg

One of our most frequently-requested rules is setting up an “abandoned cart” rule. So we decided to host a webinar to help you understand how these rules work and how to best set them up yourself!

If you miss the live webinar, we’ll post the recording right here on the Bottle Blog.

To signup for the webinar, go here: https://zoom.us/webinar/register/WN_PWG9yQiARraMSiKgPpFmTg